Travel and Tourism

BTEC Level 3 Extended Certificate in Travel and Tourism

Course details

This qualification includes three mandatory units covering the following content areas:

• The travel and tourism industry – the travel and tourism industry in the UK is growing and is of major importance to the economy. You will develop the skills needed to examine,

interpret and analyse a variety of statistics that measure the importance of tourism to the


• Different types of destinations and their importance – you will investigate the features and appeal of global destinations.

• Customer service – you will explore and apply ways of managing internal and external customer experience to support organisational success and develop their customer service skills.

You tutor will select one optional unit to support your progression to travel and tourism and other courses in higher education.

Link to course specification


This course has a range of assessment types. The styles of external assessment used for qualifications in the Travel and Tourism suite are:

• Examinations – all learners take the same assessment at the same time, normally with a written outcome.

• Set tasks – learners take the assessment during a defined window and demonstrate understanding through completion of a vocational task.

This qualification is graded using a scale of Pass to Distinction*, and is equivalent to one A level.

Enrichment opportunities

This qualification allows for research and investigation into organisations in the travel and tourism sector with visits to destinations such as Brighton and Portsmouth and attractions locally such as Chessington World of Adventures Resort, to support your learning and research.

Student quotes

‘I’d like to thank you for introducing me to travel and tourism. I am now currently undertaking the interviews for Virgin Atlantic cabin crew and plan on going into the aviation industry. ‘

‘I am now completing my final year at university in Tourism Management and have been able to put into practice everything I learnt in my Travel & Tourism BTEC at Blenheim. The customer service skills experienced have been put to the test in the student union!’


In addition to the travel and tourism sector-specific content, the requirements of the qualification will mean that you develop transferable skills, which are highly regarded by higher education providers and employers. It will give you transferable knowledge, understanding and broad skills such as communicating and presenting ideas.

All of the content in the qualification will help prepare you for further study, and the qualification carries UCAS points and is recognised by higher education providers as contributing to meeting admission requirements for many courses.